Returns Policy

Customers are responsible for the cost of returning item(s), and for your parcel back to us.

We have a 12 day returns policy from the receipt of your parcel, for an exchange or refund. Worn or used products will not be accepted unless faulty.

Send the package you are returning to:

Nah Returns,
7 Birchfield Heights,
Dublin 14,
D14 X9C8,
Ireland

Please wrap items appropriately for transit to avoid damage to goods or boxes. Please do not stick labels or tape directly to the products packaging as if tampered with in any way, we can no longer accept the return.

Please allow 3-5 working days once the goods have reached us, to give us time to process your returns. Any returns received after 12 days, can no longer be processed.

All refunds will be credited back to the original method of payment used to place the order. Credit/debit card transactions can take 3-5 working days to show up on your bank statement.

Please ensure your account details are current and up-to-date, as we may need to contact you regarding your return via email or telephone.

Shipping & Handling - Customers are accountable for return shipping charges. We suggest a recorded or signed for delivery service so the parcel is insured and can be tracked. Goods are the customer’s responsibility until they arrive back to us.